Author Archive

Dayna Davis Earns Promotion to Account Executive

Friday, September 3rd, 2010

doty-0005We are capping off a stellar week with great news to share. Through her hard work and dedication to generating outstanding results for her clients, Dayna Davis has been promoted to Account Executive.

Dayna wasn’t a typical post-graduate intern when she joined our team last year. On her first day with us, Dayna had already been a TV reporter and producer for multiple years at a station in Wisconsin, as well as having just graduated with her master’s degree in journalism with an emphasis on new media from UC Berkeley. While at UC Berkeley, Dayna also picked up agency experience at Ketchum San Francisco, where she worked on the Dreyer’s Slow Churned Neighborhood Salute and Haagen-Dazs Loves Honey Bees campaigns. While Dayna joined our team “officially” as an Account Associate in January, we knew she would be a rising star.

Since joining our team, Dayna has delivered outstanding results for clients. We hope this is the first promotion in a stellar career with Linhart PR.

Dayna Headshot

  • Share/Save/Bookmark

National Ice Cream Day

Thursday, July 22nd, 2010

doty-0005I have a new favorite holiday – National Ice Cream Day.  I know it was last Sunday but my post isn’t really tied specifically to the day.  My blog is a shout out for an ice cream company I happily discovered in Breckenridge at Relish on my birthday.  When I learned that the delicious treat was from a Boulder-based company, I was thrilled.

I sent a quick email to Peter at Ice Cream Alchemy just to see what other local restaurants in Boulder and Denver I could visit to enjoy his flavorful, creative treats.  Peter sent a great list of some of my favorite places. Then, he made my day by asking, “Can I share some samples with LPR?” It may have been the most wonderful ‘ask’ I received all quarter. (Okay, I’m exaggerating but I am an ice cream uber-fan, as anyone who knows me knows well.)

Yesterday, Peter dropped off samples of Cupcake, Caramel Sea Salt and Rose so we could serve his worth-every-calorie, high-end ice cream at Inside Scoop, our monthly program to give PR insights to job seekers.  Fellow ice cream lovers who didn’t get to Inside Scoop, check out the ice cream in Denver at  Encore, Black Pearl, The Brown Palace, The Lobby, Jax, and Lola, to name a few. Boulder ‘scream fans can stop by Jax, Salt, Brasserie 1010 and the St. Julien.

Thanks Peter for your dedication to making outstanding, high-quality ice cream. You could be president of National Ice Cream Day 2011.

  • Share/Save/Bookmark

We’re PR people – not numbers people

Monday, June 28th, 2010

doty-0005How many times have you heard PR pros say “numbers aren’t my strength?” I’d bet too many times even if it’s just joking around when working on complex budgets and mathematical ratios.  While it’s true that many times as PR pros we are more comfortable talking about SMTs, ANRs, SEO and b-roll, to thrive in our business, we need to get more comfortable with gross profit, variance reports and ROA (return on assets).

To brush up on the language of finance and accounting, I recently attended a great seminar, “Finance and Accounting for Non-Financial People” led a dynamic instructor, Buddy Ward.

While I don’t want to attempt to share a day of learning in a few hundred words, here are some key take aways Buddy shared for us non-accounting folks.

The three financial tools we should all understand:

  1. Break-even point = to understand the principle of cost tracking
  2. Financial ratios = to make good decisions
  3. Variance reports = to understand how to build budgets

And here is a really pragmatic six-point budgeting checklist to refer to when making a department budget for corporate communications or a budget for a new client:

  1. Start with your mission or vision statement – it underscores your goals and beliefs
  2. Get the right people involved
  3. Allow enough time to prepare the budget (company budgets on average take 4 months)
  4. Get good historical data
  5. Make good assumptions
  6. Construct a variance report and use it faithfully

I also greatly appreciated Buddy sharing other observations he has learned over the years by consulting with high-level executives. Information like “What the wealthy do” that others can learn from:

  1. Read prolifically – the average CEO reads 72 books a year
  2. Have written goals and monitor them daily
  3. Invest in themselves first before investing in other things

My key take away – I’m more grateful than ever for our amazing CFO Carri Clemens. I hope everyone is as fortunate as we are to have a trusted financial expert to lean on. If you do, great. If you don’t, seek out other financial experts from connections with colleagues, family and friends to add to your personal network. Invest in yourself by taking a seminar like the one I attended. Or if your career is more focused on partnering with your corporate governance team, find sessions at the National Investor Relations Institute (NIRI). Someday, I hope we’ll hear more of “I’m a numbers person and a great PR pro.”

  • Share/Save/Bookmark

Dear Tiger (part 2)

Monday, April 12th, 2010

doty-0005

You may know I have a soft spot in my heart for Tiger Woods and his late father, Earl, after working with the Tiger Woods Foundation years ago. I shared that story in my Dec. 1 post following the car accident that set off the world-wide spectator sport of Tiger-watching that had nothing to do with golf.

So it may not be surprising that I watched last week’s Tiger coverage with interest and rooted for him to earn his fifth green jacket at the Masters. Here are three observations on Tiger’s return to golf:

  1. He handled his pre-Masters press conference beautifully and for the first time in a long time spoke from the heart with an authentic, open and honest voice as Tiger Woods the man vs. the seemingly untouchable global brand.  His demeanor helped him connect with people who haven’t seen or heard much from him over the past five months.
  2. Although Tiger’s new Nike ad has been panned and parodied, the ad did what it needed to do. It broke through the uber-clutter of today’s media environment and got people talking – and writing, spoofing and pontificating. After spending time watching Tiger and Earl over the years at Tiger Woods Foundation events, I gave the ad two thumbs up. Until Earl’s death in 2006, part of Tiger’s success was intertwined with Earl’s guidance as a father. And to the people who say it was “creepy,” who among us hasn’t heard the voice in the back of our mind of someone (living or dead) who has helped to shape our lives when we were searching for answers to challenging questions? My grandmother died two years before Earl Woods did and I still hear her guiding words as I think about my adult life. So good for Nike’s agency, Wieden and Kennedy, for bringing an authentic, soul-searching insight to play as the brand re-ignited its marketing relationship with Tiger.
  3. After 72 rounds of tournament play, what struck me most while listening to and reading post-Masters media coverage was a quote by third-time green-jacket winner Phil Mickelson. “We’ve been through a lot this year. It means a lot to share some joy together.”  Phil was referencing battles with breast cancer being fought by his wife, Amy, and his mother, Mary. If you hadn’t watched the coverage and didn’t know Phil had won, it could have been a perfect quote had Tiger won. After all, Tiger’s been through a lot himself this year.  His return to the Masters opened a new chapter in his career and he, too, must have been hoping for joy and a small step toward redemption. When Tiger was interviewed by CBS Sports after a fourth-place finish, higher than expected for his first time back on the tour, he said, “That’s not what I wanted. I wanted to win this tournament.” While the sports community was happy with Tiger’s game, the world’s number one golfer still won’t consider anything but winning a success.

So Tiger, after five months of waiting, and not wanting to lose, I think your performance really gave the golf world something to cheer about. One of its champions is back – competitive as ever – and the touching story of the Mickelson family provides some healing we all needed, after the overheated global discussion of another family’s story of distress.

  • Share/Save/Bookmark

O’Dwyers Independent PR Firm Ranking is Out: Linhart PR ranks #67 overall, #1 in the Rocky Mountain Region

Tuesday, March 9th, 2010

doty-0005The annual PR firm ranking from O’Dwyer’s was announced yesterday and we’re proud to say Linhart PR landed at 67. While in the U.S. we’re not used to celebrating more than a nod for top 3 (think Olympic medals), or top 10 (think David Letterman’s Top 10 list), 67 is something to note. 

Of the agencies that beat us, nearly 25 are based in The Big Apple, and nearly 10 are based in the nation’s capital. San Francisco, Boston and Chicago all have multiple firms that are in the top 66, as well. All of these markets are traditional powerhouses for PR firms. So, when we look at #67 and see that Linhart PR ranks as the first agency in the Rocky Mountain Region, we’re thrilled.

We salute Edelman which lands in the #1 spot, and remind ourselves that they’ve been around since industry-guru, Dan Edelman, started the firm in 1952, a mere 44 years before our founder Sharon Linhart opened the agency.

It makes me wonder — what ranking will we be able to achieve when Account Associate Quinn Kelsey or Chandra Brin are hitting their Golden Years?  Knowing their passion for this business, I’d say the future of PR in Denver is bright.

  • Share/Save/Bookmark

Howdy, Partner

Thursday, February 4th, 2010

Paul RaabSometime in the mid-1990s, while working as a senior VP and account director at Golin/Harris Communications in Chicago, responsible for the McDonald’s account, I walked into a conference room at the company’s Oak Brook, Ill., headquarters campus.

McDonald’s was notoriously polygamous in its PR firm relationships, employing multiple firms to tackle a variety of issues and sometimes pitting one against another in meetings to see which could come up with the best ideas.

It was there, probably in the Tokyo Room, that I first recall meeting Dawn Doty, at the time employed by a Golin/Harris rival, Burson-Marsteller, and responsible for a terrific cause-related marketing program involving a dinosaur named Sue.  Dawn struck me as smart and a little intense, and with all due respect to my GH colleagues, I wished she was on our McDonald’s team and not the competition’s.

Fast forward approximately 15 years: Dawn has gone from competitor to colleague and now, to vice president and partner – the fifth partner in Linhart Public Relations, along with Sharon Linhart, founder and managing partner; Carri Clemens, partner and CFO; Kelly Janhunen, partner and account supervisor; and me.

Besides working at Burson, Dawn also worked at Ketchum PR, where she helped launch Motorola’s StarTAC line of mobile phones; at online travel agency Orbitz, where she helped lead an award-winning, PR-driven launch of the company; and for Vail Resorts, where she advised the COO and handled crises at one of the nation’s premiere ski destinations.

Dawn brings intelligence, energy and passion to our work at Linhart PR.  Clients including Red Robin Gourmet Burgers, Chipotle Mexican Grill, Southwest Airlines and the Boulder International Film Festival rely on her strategic thinking, attention to detail and get-it-done attitude – as does our team.

We’re very fortunate to have Dawn in this role at Linhart PR.  And there must be good karma hovering above McDonald’s headquarters back in suburban Chicago, because that’s also where all-star Linhart PR VP Kelly Womer and I first met – but we’ll save that story for another day.

  • Share/Save/Bookmark

Yum!

Thursday, December 3rd, 2009

doty-0005Our Red Robin team had the great pleasure today to implement the 4th annual Red Robin Kids’ Cook-Off.

The stars of the show were 10 of the cutest kids from all over the U.S. and Robin Miller, host of Food Network’s “Quick Fix Meals with Robin Miller,” as the celebrity judge.

As brand-builders, we love this program because it creates multiple touch points in Red Robin’s key markets throughout the year and it makes kids and gourmet burgers the heroes of the story.

You can read about the finalists and their burgers – including “The Fiery Clucker” and the winning “Spicy Honey Glazed Bacon Burger” – by visiting: www.redrobin.com/thefinalists.

Contest winner 9-year-old Emma Potts holding her "Spicy Honey Glazed Bacon Burger" with championship judge Robin Miller.

Contest winner 9-year-old Emma Potts holding her "Spicy Honey Glazed Bacon Burger" with championship judge Robin Miller. Source: Jack Dempsey

Judge Robin Miller with all Red Robin Kids' Cook-Off finalists.

Judge Robin Miller with all Red Robin Kids' Cook-Off finalists. Source: Jack Dempsey

  • Share/Save/Bookmark

Dear Tiger

Tuesday, December 1st, 2009

doty-0005I had the honor to provide PR support to the Tiger Woods Foundation for several years in the late 90s in the early years of Tiger’s foundation. At that time, I staffed press and fund-raising events in markets throughout the U.S. where Tiger was the star of the show and drew crowds by the thousands.  I barely play golf, but this experience made me a huge fan of Tiger and the Woods family. Sure, I was providing PR support to one of the greatest living athletes. But more meaningful to me was watching Tiger and his late father Earl’s relationship.

Given this personal experience, I find the recent mound of attention given to Tiger’s car accident in his own gated community excruciating to watch. But as a PR professional, I wish I could be part of Team Tiger to help him protect and defend the stellar billion-dollar reputation he has built over the past decade.  If I had that chance, here’s what I would say:

Tiger, I know you value your privacy. And you’ve been able to build your reputation beautifully in a way that many people on the global stage have not been able to. Regardless, we live in a celebrity-crazed, 24-7 media-infused society.  Because you’ve chosen not to comment on Friday’s car accident beyond the brief statements on your website, other people are filling that void. And the stories aren’t stopping.  This is now a four-day story without signs of ending anytime soon. I hope the rumors of an affair and domestic abuse are just that – media-fueled rumors. However, you have a reputation that is worth protecting, so the classic crisis communication rules apply here: Tell it all, tell it fast, tell it yourself. Work with the people you have trusted to help you build your reputation to help you defend it – and do it now. Don’t wait another day, or another media cycle. How? Choose a national media outlet or a reporter with whom you have a trusting relationship, and grant an interview to that person. Choose someone that will allow you to tell this story at your personal best. At the same time, offer a more complete description of the story on your website along with video so people hear and see this in your own words, in your own voice.

Is it disappointing that a car crash several feet from your own home can turn into this surreal situation? Yes. But it’s reality. So let’s deal with it now so you can get back to what you love – being the world’s best golfer.

  • Share/Save/Bookmark

The new normal and PR’s chance to lead

Friday, October 30th, 2009

doty-0005While we were snowed in yesterday, our fellow agency partners from the Council of PR Firms met at New York City’s Yale Club for a forum titled, “Aftershock: Rebuilding Trust & Confidence in 2010.”

David Gergen, a Harvard University professor, U.S. News & World Report editor-at-large and CNN senior political analyst, delivered the keynote address:

“We’re entering a ‘new normal’ era of profound change that requires both top-down and down-up leadership. The American psyche has suffered serious bruises over the past ten years – from the technology bubble and 9/11 to the housing bubble, financial meltdown and a long series of corporate scandals … but this is not entirely unhealthy, or new,” he told the crowd of about 200 public relations leaders, according to a recount of the event.

“Government and business leaders need to build a sense of partnership to fix this,” Gergen said. “We don’t need super star business leaders today. What we need are leaders who see beyond the bottom line and communicate frequently and, more importantly, candidly.”

This year’s forum opened with a “Socratic Debate” featuring Susie Gharib, anchor and senior strategic advisor for PBS’s Nightly Business report; Beth Comstock, senior vice president and chief marketing officer for General Electric; Steve Harris, who recently retired as vice president of global communications for General Motors; among others.

After asking the panelists to advise each other on rebuilding trust and confidence for their organizations and stakeholders, moderator Len Schlesinger, president of Babson College, identified consensus on several points:

  • A need for bold, leadership based on values, authenticity, and straight talk.
  • A need to re-engage with stakeholders at the virtual, physical and mental levels.
  • A need to link words with actions, because “spin doesn’t work anymore.”
  • A need to repair the disconnect between Wall Street and Main Street values.
  • “One thing I think everyone agreed on by the end of this year’s Critical Issues Forum is the enormous opportunity for PR to take a strong hand in helping organizations rebuild public trust using plain language backed by substantive action,” said Council President Kathy Cripps. “PR firms will never have a better chance to practice what David Gergen called down-up leadership in helping clients make intelligent, meaningful decisions.’”

    See below for a video produced by the Council about the forum.

    • Share/Save/Bookmark

    Enraged but Grateful

    Friday, August 28th, 2009

    doty-0005It was hard not to feel enraged while listening to news stories this morning on the Today Show about Jaycee Lee Dugard.  The rage made me pedal faster at the gym. No one should have to endure this kind of horror – no child, no family.

    But rage turned into a feeling of gratefulness that she is reunited with her family. It also reminded me to be even more grateful for the amazing work that the National Center for Missing and Exploited Children (NCMEC) does. Our client, Red Robin Gourmet Burgers, has partnered with the NCMEC for several years. Below is a recent PRWeek story about one of the programs they do together.  Red Robin is also supporting a program right now that allows its Guests to support the NCMEC. Visit a Red Robin restaurant by Sept. 13 and buy a Holy-Peno Burger because 50 cents of every burger sold benefits the NCMEC. Or download a free Red Robin Kids’ Cook-Off cookbook which includes back-to-school safety tips for parents to use to talk to their kids.

    With the miraculous work of the NCMEC and company’s like Red Robin and others that partner with them on important community relations initiatives, let’s remain hopeful fewer and fewer children will have to endure the horror that Jaycee did.

    Red Robin encourages kid safety with free Child ID kits

    Kimberly Maul
    July 17, 2009

    GREENWOOD VILLAGE, CO: Red Robin Gourmet Burgers is giving away Child ID Kits as part of a promotion with the National Center for Missing and Exploited Children (NCMEC). The campaign, running July 13 to 19, encourages families to fill out a Child ID Kit and will donate 50 cents of every kids meal purchased to the NCMEC.

    Red Robin hands out Child ID Kits at grand opening events and did a giveaway in select locations last year, but “this is the first year doing a national program,” said Jamie Minkin, communications manager for Red Robin.

    “A few of the things that we focus on are the health, welfare, and education of children and families, and so this program really allows us to focus on that,” Minkin said. “And it is also a great tie-in for us to leverage our family-friendly atmosphere and allow Red Robin to stand out among our competitors.”

    Working with AOR Linhart PR, Red Robin did media outreach nationwide, as well as more focused outreach in 15 priority markets, including Spokane, WA; Omaha, NE; Detroit, MI; and Indianapolis, IN. The campaign pitched parenting publications and blogs, and general news outlets in both print and broadcast.

    While Red Robin is on Facebook and MySpace, the company isn’t doing any specific social media outreach, though it has monitored blogs and mentioning the promotion.

    Red Robin first partnered with NCMEC in 2006 and the two organizations have worked together to promote health, welfare, and education for children. Several Red Robin locations are also hosting picture day on July 19, where children can have their picture taken for the kits. This is a possible way to expand the program in the future, Minkin said.

    • Share/Save/Bookmark