Posts Tagged ‘Employee satisfaction’

Employee Satisfaction Is Job #1

Tuesday, February 16th, 2010

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At Linhart PR, we strive to create a collaborative environment where people are motivated to do their career best and achievements are recognized, celebrated and rewarded.  That’s one of the reasons why we conduct an annual employee satisfaction survey.  We want to see how we’re measuring up against this goal – and determine what more we can be doing to be a great place for our team to work and grow.

Our most recent survey results, which we shared and celebrated with our staff today, showed that our already strong satisfaction scores inched a bit higher – despite the financial challenges and changes of the past year.  In fact, in all 12 dimensions of employee satisfaction that we measure (areas such as leadership, communication, training, compensation, benefits and work/life balance), we scored “very positive” or 3.75 or above on a 4.0 scale.  The third-party survey company told us that it’s better than any other results they’ve seen this year.

We’re collectively proud that our employees most appreciated our benefits, including a quarterly bonus pool; supervisors who care about them as individuals; leaders who provide strategic direction to keep our firm strong; having all the equipment and support needed to do their jobs well; and our commitment to client service.

While there weren’t any obvious areas of weakness or dissatisfaction, we know there is always room for continual improvement.  We identified several areas to work on together with staff, along with a lot of practices to celebrate and keep doing.   After all, satisfying and engaging employees is a daily job – and well worth all the effort and resources.

 

StaffPhoto 1.25.10P.S.  Our team enjoys celebrating successes like our survey results at our weekly Beer Friday.  Here’s photo evidence!

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