Leveraging Spokespeople to Break Through Media Barriers for a Health Product

Safe Rx is a mission-driven organization committed to preventing drug abuse, misuse, and accidental poisonings with its award-winning locking pill bottles. The locking pill bottles protect families and communities from accidental pediatric poisoning and intentional pill theft and drug abuse from the family medicine cabinet – the No. 1 source of teen drug abuse.

Linhart PR was tapped to provide media relations expertise in support of Safe Rx’s partnerships, pilot programs, education programs and prevention efforts.

Client
Services
Media Relations & Influencer Marketing
Industry
Health & Wellness
Awards
Photo Credit: Safe Rx

CHallenge

The company sought to generate brand awareness-driving news coverage with a broad consumer audience, but the need to build understanding of the product to ultimately drive sales and interest in pilot programs was a barrier. The company partners with federally qualified health centers, addiction treatment programs and other clinical settings, pharmacies and state and local governments across the U.S. on programs to distribute or dispense its locking pill bottles. The bottles are also available for purchase on the company’s website and Amazon.

After performing a media analysis, we discovered that most media coverage surrounding the opioid crisis focused on treatment, not prevention, which is what the locking pill bottle does.

Solution

As a result, we readjusted our strategy to focus on trade media outreach and utilized spokespersons with first-hand experience, one of whom we identified through research, to better integrate our client into the existing media landscape and offer a third-party perspective.

First, we had asked our client to identify a recovering addict spokesperson, but their partners were hesitant to offer someone due to privacy concerns and the sensitive nature of the topic. We took the opportunity into our own hands, collaborating with a Linhart PR partner who works with recovery programs and attorneys representing addicts. Two recovering heroin addicts tested the locking pill bottle and confirmed it would have helped them at the early stages of their addictions; they wanted to share their stories and spread the word about these bottles for prevention and medication security.

Second, we worked with our client to identify a product champion – we found one in a pharmacist using the product for MAT programs at a federally qualified health center in Ohio, where medication security will be an important part of a state-funded pilot program for addressing the opioid epidemic.

Third, we tapped an already-established partnership with 2020 Miss America Camille Schrier. She serves as an advisor to Safe Rx and uses her social initiative, Mind Your Meds, to raise awareness of the opioid crisis and the importance of medication security. We had already secured a feature interview with her in Forbes the year prior.

We offered these three spokespersons, plus the company’s CEO, as we pitched bylined articles and interviews to trade media. Bringing these spokespersons into our storytelling efforts was a game-changer.

Photo Credit: Camille Schrier

Results

Overall, our efforts resulted in 32 pieces of coverage and 7.5 million qualified impressions over a nine-month period, including:

  • Bylined articles in Pharmacy Times, The Good Man Project, Becker's Hospital Review and Campus Safety Magazine
  • Interviews featured in Drug Topics Magazine and Her Campus
  • Podcast interviews on Your Road to Personal Addiction Recovery and Faster Than Normal
  • A local broadcast feature in Reno, NV (KTVN-TV CBS), the home of our recovering addict spokesperson
  • Plus, additional local coverage and syndicated placements
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